ScienceLogic Streamlines IT Infrastructure Management for Ellison Technologies
Ellison Technologies, the largest machine tool distributor in the U.S., has deployed the ScienceLogic™ Inc. IT infrastructure management platform to optimize IT operations across more than 20 North American locations.
Based in Warrenville, Ill., Ellison is a swiftly growing company that needed a more robust monitoring tool to ensure optimal performance of its IT services. The IT department is using ScienceLogic to manage the server and network infrastructure, phone system, video conferencing infrastructure – consisting of Polycom and LifeSize equipment – as well as its assets and inventory. Using ScienceLogic, the company has cut the time it took for IT staff to manage its server infrastructure alone by 50 percent. The ScienceLogic platform provides an at-a-glance view of the health and availability of every server across the infrastructure and pinpoints where any issues are within minutes.
“Ellison’s fast growth meant that we needed to take a more proactive approach to managing our IT resources and maintaining excellent support across our locations,” said Alex Pour, senior network administrator for Ellison. “ScienceLogic is a tremendous solution that now serves as our eyes and ears for the services we are providing, enabling us to find and fix issues before end users are impacted, as well as justify the need for new IT investments.”
Since every Ellison location must budget for local IT resources, the central IT department is using ScienceLogic to document potential risks and prove the need for new IT assets. For instance, the ScienceLogic platform alerted them that a six-year-old server had reached a 92 percent threshold for hard drive capacity and a 97 percent threshold for the file system. The IT staff used ScienceLogic’s concise and easy-to-read reports and dashboards to help justify the need to purchase a new one. The product is also enabling them to easily build custom dashboards, which will be used by the IT director, help desk supervisor, various IT administrators and local IT employees. In addition, they will use ScienceLogic to help plan and manage server consolidation and virtualization projects.
“With a distributed and growing workforce, Ellison Technologies is an example of a successful business that needed to centralize and automate IT operations in order to further its stellar support of the business,” said Scott Sherwood, senior vice president of sales for ScienceLogic. “ScienceLogic helps companies like Ellison get to the next level of IT management by providing visibility and control over the entire IT infrastructure and prepare for future needs, whether that is a move to virtualization or cloud computing or whatever comes next.”
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