Cutting to the Chase: Cloud Computing from the Customer’s Perspective

This presentation, taken from the cloud customer’s perspective (as opposed to the vendor’s perspective) is aimed at those looking to purchase cloud services. It will provide a business context to considerations cloud customers should think through when contemplating the integration of cloud computing in its business and IT strategy. It will also set forth considerations and strategies to work through when negotiating cloud deals. No specialized legal knowledge is necessary; however it will be informative to those with backgrounds in law and compliance. The context of the technology evolution will be set by distinguishing cloud from outsourcing and ASPs. Additionally, a discussion of the various cloud contracting models will be covered. In order to develop an understanding of the customer-focused landscape, we will discuss the interaction of the Cloud (how SaaS, PaaS, and IaaS might work together), practical data privacy and security considerations (with due consideration of the risks that a customer should consider mitigating), and other commercial and business considerations. The key points around which a cloud customer should develop a negotiation strategy will also be covered.

Janine Anthony Bowen‘s practice focuses on strategic commercial transactions involving technology and intellectual property. Such transactions include licensing and acquisition of technology; issues surrounding the protection and exploitation of Internet-based assets; privacy and information security; and technology export compliance. Ms. Bowen counsels clients on general technology and intellectual property matters, negotiates and drafts a wide range of technology agreements, and handles technology disputes. She also serves as technology counsel on M&A transactions and has significant general contracting experience.

Additionally, Ms. Bowen advises companies contracting with governments on intellectual property and technical data rights issues. This work includes handling complex licensing arrangements between prime and sub-contractors and interpretation of FAR and DFARS to assist clients in maximizing intellectual property and technology ownership and license rights in government contracts.

Ms. Bowen also advises companies on implementing sweepstakes, games and contests (both offline and online) nationwide, including rules drafting to ensure state-level and nationwide legal compliance.

Ms. Bowen is a Certified Information and Privacy Professional (CIPP). This credential certifies her skill in a broad range of corporate privacy issues including laws and concepts in the U.S., E.U. and the Asia Pacific region, and includes workplace privacy, information security, web privacy, security, and data sharing and transfer.

Her prior professional experience includes work as a Senior Consultant at Accenture (formerly known as Andersen Consulting), as an Industrial Engineer at CIBA Vision Corporation, and as an IBM Project Manager for international software development projects and Program Manager leading technology licensing activities for select IBM technologies.

She was elected by her peers as a member of Georgia Trend magazine’s 2008 Legal Elite. She also serves on Clemson University’s College of Engineering and Science Board of Advisors.

Notable Engagements:

  • Lead counsel on negotiation of $160MM Services Agreement between outsource service provider and its client.
  • Lead technology/IP counsel on $354MM acquisition of credit card processing company.
  • Licensee counsel on $1.5MM software infringement dispute.
  • Represented a U.S. ocean/marine applied technology and engineering company in its acquisition of all the technology, intellectual property and intellectual capital assets of an underwater exploration hardware company.
  • Represented a biotechnology company in the licensing of its patents in genetically altered animals and the purchase of the animals embodying the patents.
  • Represented a travel technology outsourcing company in the development and negotiation of application service provider agreements; service bureau agreements; software licensing agreements, and non-disclosure agreements.
  • Represented a software company as lead export counsel on all encryption export activities.
  • Represented diverse companies such as regional energy companies, Internet information companies, and consumer product manufacturers in the development of online games and contest rules and counseling regarding nationwide contest rollout.

J.D., Georgia State University College of Law, 1998
M.S., Clemson University, 1991
B.S., Clemson University, 1989

Short URL: http://vertical-cloud.com/?p=602

Posted by on Jul 23 2010. Filed under Consumer, Latest Cloud News, Life Sciences, Online, Outsourcing, Services. You can follow any responses to this entry through the RSS 2.0. You can leave a response or trackback to this entry
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